Status. Proposed design only. Nothing in this vault is DG client approval. No application, service or test has been executed; every scenario is Not executed. Fees and dates are open.
Q17 · complaint, remedy and departure
| Field | Value |
|---|---|
| Status | Pending DG decision |
| Responsible role to confirm (recommendation) | DG commercial/complaint owner |
| Needed before | Before sale; DG06/18/19/21/23 |
| Named owner | [ ] |
| Due date | [ ] |
| DG approver / decision date / chosen rule | [ ] |
Rule or question (proposed default)
Independent reviewer/fallback, classification, review/update/escalation windows, unmet/disputed evidence and remedy authority; charges or refunds on rejection, and unfinished obligations, under agreed terms. Finance routing not designed.
Scenarios that depend on this decision
DG06, DG17, DG18, DG19, DG21, DG23, DG24, DG30, DG32, DG34, DG43
A suggested default is a recommendation, not an approval. Record any actual decision with: ID · chosen rule · amendment to architecture/acceptance · DG approver · decision date · affected test IDs · implementation owner. Index: Decision-Index.