Status. Proposed design only. Nothing in this vault is GGA client approval. The GGA client documents are supplied drafts: see GGA-Source-Digest. No application, service or test has been executed; every scenario is Not executed. Delivery fees and dates are open.

DG18 · Complaint classifications select the right route

Field	Value
Status	Not executed
Type	Manual DG service
Layer / kind	Manual · complaint rehearsal
Priority	—
Gates	S06
Build step	12 (GGA order; the 1.3 step is history)
Decisions	Q17, Q18

Disposition under GGA

Field	Value
Disposition	Parked
GGA basis	Blueprint pp. 9, 20 (GGA-Requirement-Register)
Replaced or carried by	none (no GGA feedback)
Still open	GL01-staged
What changes	No GGA complaint route is described. Exceptions go to the operations queues; classification stays a Proposed carry-forward.

The 1.3 text below is kept verbatim as history. Where the disposition is Reframed, Superseded or Parked it is not the GGA oracle; use the replacing scenario. A Parked scenario has no GGA feedback and stays a Proposed carry-forward. The status stays Not executed. Register: Scenario-Dispositions.

Given

Fixtures: no deal after work; no fit; DG non-delivery; false verification; confidentiality incident.

When

A complains; B private explanation is offered as DG defence.

Then / oracle

Classify honestly; show own agreed/done/unmet work only. Do not disclose B private explanation. Non-involved authorised reviewer considers remedy; no automatic grant/denial. Disputed completion stays disputed. Incident containment does not wait for commercial review.

Evidence required

Five classification records, safe acknowledgement, reviewer independence and incident escalation.

Decision dependency (verbatim)

Q17/Q18: reviewer/fallback, complaint windows and incident owner/procedure.

Source: TDD rev 1.3 (PDF); machine-readable in 10-Sources/tdd-bundle/. Back to Scenario-Index · Traceability-Matrix · integration dependencies in Dependency-and-Regression-Table.