Status. Proposed design only. Nothing in this vault is DG client approval. No application, service or test has been executed; every scenario is Not executed. Fees and dates are open.

S03 · Unanswered and stalled work

Proposed service check, not approved by DG. Separate from software gates A01–A11 and from Kedar’s software milestones. No fee, quantity, time window or remedy is set here.

Rule

Help begins from a company’s deliberate request and permitted contact route, not an opaque-ID lookup. DG does not read the question, detect leave or monitor another company’s overdue work.

Separation

• Balanced software involved: see scenarios classified balanced-boundary below.
• Manual DG procedure: Named staff owner and alternate; approved neutral text.
• Added software scope (not included): Private-state-to-contact mapping; cross-company overdue console.

Scenarios

DG07, DG08, DG13, DG21, DG22, DG23, DG24

Pending decisions

Q08, Q09, Q12, Q13, Q14, Q15, Q16, Q17, Q18

Example communications (synthetic templates) are in the TDD annex: PDF. Bracketed fields are blank for DG.