Status. Proposed design only. Nothing in this vault is DG client approval. No application, service or test has been executed; every scenario is Not executed. Fees and dates are open.
DG43 · Complaint preserves the promise and disputed work
| Field | Value |
|---|---|
| Status | Not executed |
| Type | Manual DG service |
| Layer / kind | Manual · complaint rehearsal |
| Priority | — |
| Gates | S13 |
| Build step | Step-12-Manual-DG-Services-and-Scope-Guards |
| Decisions | Q20, Q21, Q22, Q23, Q24, Q25, Q17 |
Given
Owner alleges wrong advisory check, cancelled paid DG session, unsupported badge or outcome-like marketing.
When
Retain agreement/copy as it stood, classify complaint and independent reviewer route.
Then / oracle
Do not rewrite original promise after correcting future wording. Record own agreed/done/unmet work and quality dispute; no private counterparty explanation. Security concern triaged separately. No guaranteed business result, automatic refund, new fee or penalty.
Evidence required
Original charter/copy, evidence ladder, complaint/reviewer/fallback and authorised remedy decision when made.
Decision dependency (verbatim)
Q17/Q20–Q25: exact quality, session and remedy obligations remain pending.
Source: TDD rev 1.3 (PDF); machine-readable in 10-Sources/tdd-bundle/. Back to Scenario-Index · Traceability-Matrix · integration dependencies in Dependency-and-Regression-Table.