Status. Proposed design only. Nothing in this vault is DG client approval. No application, service or test has been executed; every scenario is Not executed. Fees and dates are open.
DG23 · Operational failure leaves a truthful open item
| Field | Value |
|---|---|
| Status | Not executed |
| Type | Manual DG service |
| Layer / kind | Manual · failure rehearsal |
| Priority | — |
| Gates | S03, S07 |
| Build step | Step-12-Manual-DG-Services-and-Scope-Guards |
| Decisions | Q15, Q16, Q17, Q18 |
Given
Mail bounces, staff is absent, session is cancelled or privacy incident interrupts service.
When
Apply fallback/close rule and issue requester own-status update.
Then / oracle
Attempted/unmet work remains visible in own service record; no false completion or silent repeated send. Named alternate/owner handles approved retry or review; fresh pre-send check still required. Windows are blank until DG decides, not a promised SLA.
Evidence required
Failure/hold state, responsible role, safe update and approved retry/close evidence.
Decision dependency (verbatim)
Q15/Q16/Q17/Q18: coverage, update/case-close windows and remedy route.
Source: TDD rev 1.3 (PDF); machine-readable in 10-Sources/tdd-bundle/. Back to Scenario-Index · Traceability-Matrix · integration dependencies in Dependency-and-Regression-Table.